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DIFC Fintech Hive, Dubai, UAE

Unispace Business Center
EPIP Zone, Whitefield, Bangalore, India

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Privacy Policy

Privacy and Cookie Policy

This Privacy and Cookie Policy (“Privacy Policy”) applies to all the products, services, platforms, websites and apps (our “Services”) offered by Affinsys AI Ltd. and other Bankbuddy affiliates (collectively “Bankbuddy”).

The following Services are subject to this Privacy Policy:

  • Use of the website (the “Bankbuddy Website”)
  • Requesting a white paper, demo or other information
  • Registering for bankbuddy blog or receipt of bankbuddy emails
  • “Contact us” page
  • Registering for bankbuddy events
  • Any other Bankbuddy Service this Privacy Policy is attached to

By signing up for any of our services, ticking the appropriate box or clicking the appropriate button when you access any Services, even if they require no registration but through which your personal information is collected, you authorize Bankbuddy to use your personal data for the purposes described in this Privacy Policy. You expressly agree to the processing of your personal data in the terms set in this Privacy Policy and its transfer within the Bankbuddy group companies.

By using any of our Services and accepting this Privacy Policy, you confirm that you are above the age of 16. If you are below the age of 16, we ask that you do not use our Services.

Information we collect

We collect your personal data in the following ways:

When you register to our website: We will collect and process personal data when you register or share your information and show interest for “Demo”, “contact us” etc. You may limit the amount of information we collect by setting your privacy preferences, modifying the settings of your device or browser, or through the way you use our Services.

Through marketing communications: We may collect personal data as part of our marketing, including surveys sent for research purposes, to allow us to improve our services and better provide you with relevant information.

When you use our website: We may collect personal data using your browser’s cookies when you use or view our websites.

  • When you connect with Bankbuddy through social media: We may collect personal data when you connect with us to enable us to communicate with you.
  • When you attend or sign up for Bankbuddy events: We may ask you to provide us with some personal details so that we can provide you with updates and to send you information on Bankbuddy events and other Bankbuddy marketing material.

Collected Information

Personal Details

This is information you give us which personally identifies you, such as your name, email address, telephone number, date of birth or home address. We may use your personal details to send you important notices about changes to our terms, conditions, and policies and to improve your user experience and the overall quality of our Services. Knowing your basic personal details lets us personalize any communications we send to you.

Cookies and other technologies

For the purposes further set out below, the Bankbuddy Website store and access information on the equipment of users via cookies and similar technologies (hereinafter referred to as “Cookies”). Cookies are small pieces of information used to store technical and/or personal details, identify users of a service and enable certain functionalities. Third parties may also place Cookies that can be used to track internet behaviour. For these third-party Cookies please refer to the information provided by the relevant third party –Facebook, Twitter, YouTube, Google and LinkedIn. You may also be able to adjust your browser settings to refuse all or some Cookies, although this may affect functionality or the performance of the Services.

Browsing Behaviour, Device Information and Interactions

This entails the tracking of your actions (repeated site visits, interactions, keywords, online content production, etc.) when you access and use our services and the building of profiles over time. It also includes information about the devices and methods you use to interact with Bankbuddy Services and content.

We capture information about your operating system and internet browser when you visit a Bankbuddy website or use our Services, including information that is automatically logged when you use our Services (e.g. requested information, timestamp, IP address).

We will process your behavioural, device and interactions information for the following purposes:

  • To provide, maintain, protect and improve products and Services, and to develop new ones. The information about how you browse our website or search for products can be used for data analysis and research, to deliver better user journeys.
  • To provide you with more useful information, more relevant content and offers, and latest news about products and events: Understanding how and where you interact with Bankbuddy means we can provide you with more personalized and helpful information through your preferred communication channels.
  • To protect our users: We monitor unusual or suspicious activities on our website, such as automated abuse, so that we can address it quickly and inform you about potentially fraudulent activities affecting your account. We may also use your personal information for internal auditing, in order to comply with applicable legal requirements.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
Location Information

We gather your location data, including real-time geographic location, where you have expressly authorized us in accordance with your privacy settings, installed apps, browsers and devices. We use location information for the following purposes:

  • To improve your user experience and the overall quality of our services. We may use geographic information contained within photos to catalogue images by location.
  • To provide you with more useful information, more relevant content and offers, and latest news about products and events. We can serve you with content which is relevant to your current location.
  • To verify your identity and assist with the identification of users. Bankbuddy verifies your IP address in some territories during the sign-up process to ensure that you are willing to sign up for our Services and to mitigate the risks of identity theft.

We do not use your location information to track your private activity for purposes other than those set in this section.

We do not share location information with third parties other than Bankbuddy group companies nor sell it to anyone.

Information we receive from third parties

If you login via your social media account, we retrieve basic profile information from your chosen social media identity provider for the following purposes:

  • To verify your identity and assist with the identification of users. If you sign up to our Services using a social media site, we receive basic profile information like your name, age range and country of residence.
  • To provide, maintain, protect and improve products and Services, and to develop new ones. We may use social network identifiers if you have connected to us from that site, for example through a form on LinkedIn.

How we share your information

Your personal data may be transferred by and between Bankbuddy and other Bankbuddy group companies for the same purposes set out in this Privacy Policy. Bankbuddy is a global organization that has affiliates, business processes, management structures, and technical systems that cross national borders. Therefore, Bankbuddy may use resources and servers located in various countries across the globe. Accordingly, your personal data may be transferred outside the country where you use a Bankbuddy Service or otherwise provide Bankbuddy with your personal data. In case you are an EU citizen, this may include countries outside the European Economic Area (EEA) that do not have laws that provide specific protection for personal data. In such case we will make sure other additional legal measures are in place following applicable law.

Bankbuddy may share your personal data with contractors, service providers, and other third parties we use to support our business and provide the Services and who are bound by obligations of confidentiality. Your personal data will not be transferred to other individuals or businesses for their own use without your prior explicit consent.

Bankbuddy may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, as well as to enforce our legal rights.

Data security

Bankbuddy is committed to protecting your privacy. Your personal data is held on secure servers and is not processed for any purposes other than those set out in this Privacy Policy. The servers Bankbuddy uses to store this information are accessible to authorized staff only and Bankbuddy ensures that adequate security measures are in place.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Marketing communications

If you provided your consent when signing up to our Services or at a later stage, Bankbuddy may use your personal information to inform you about other products and services which Bankbuddy thinks might be of interest for you. If you do not want us to use your personal information for marketing communications, you can opt-out by sending the e-mail to

You have the right to access, correct, update or delete your data as well as any other right applicable in your jurisdiction by making a request through an e-mail to .

In order to delete your data, you may make a request by sending an e-mail to You may also reply to a marketing email to request access to, correct or delete any personal information that you have provided to us. Note that after the deletion of your personal data, it cannot be recovered and any data and content stored on the Services will also be permanently deleted. We will also delete your personal data once it is no longer necessary for the purposes for which it was originally collected.

Bankbuddy will need to keep your personal information where required by applicable law and during the relevant statutes of limitations, even if you ask for its deletion. Bankbuddy will not delete your personal data where it refers to an active relationship or a product or service explicitly requested by you. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your commitments

You guarantee the quality of the information provided in our Services. All personal data you send to Bankbuddy must be real, accurate and kept up to date. You take full responsibility that your information is accurate, updated and that it complies with this principle. You also guarantee that you have gathered explicit consent from anyone holding any personal image, intellectual property or other rights over your content, authorizing you to upload and store it in our Services.

Changes to this Privacy Policy

We will update our Privacy Policy from time to time to ensure you are promptly informed of Bankbuddy’s data processing activities. We will keep you updated on any changes to this Privacy Policy through the Services. We will also use any of the communication methods provided by you to inform you of important changes to this Privacy Policy. Continued use of our Services after having been informed of the updated Privacy Policy will be evidence of your agreement to be bound by the updated terms.

Contacting InsureBuddy

You may contact InsureBuddy via